Contact MBtek
How to reach MBtek for UNI 60 sizing, commissioning, parts and warranty support — phone, email, installer network and the product page.
MBtek can help with sizing, commissioning, controller settings, parts and warranty. For anything that requires hands on the boiler, use the installer network.
Get in touch
Call 888-301-0737
Talk to an MBtek specialist about sizing, system design or a boiler that isn't behaving.
info@mbtek.com
Email support — include your model, controller software version and what you have already tried.
Find an installer
Independent contractors familiar with MBtek products. They are not MBtek employees, but they know these boilers.
Contact MBtek
Product questions, sizing guidance and next steps.
Address
MBtek 2411 N. American Street Philadelphia, PA 19133, USA
mbtek.com · 888-301-0737 · info@mbtek.com
Buy and configure
UNI 60 product page
Pricing, companion products and customer installations.
All wood boilers
The full UNI, TITAN Lambda and PRO ranges.
System Builder
Put the boiler, tank, station and controls together as a system.
What to have ready before you call
Support calls go much faster with these to hand:
| Item | Where to find it |
|---|---|
| Boiler model and serial number | Data plate on the boiler |
| Controller software version | Controller menu → Software version |
| Current controller settings | Compare against recommended settings |
| Any alarm shown | Press F for the alarm list |
| Fuel type and moisture | See Fuel properties |
| System layout | Buffer tank, pumps, zones, return protection |
| Commissioning date | The warranty card |
Companion products
The UNI 60 is designed to work with:
| Product | What it does |
|---|---|
| Boiler station | Pump, thermostatic valve and thermometer in one insulated assembly — return-temperature protection, circulation and monitoring |
| Boiler protection valve | Thermostatic valve that keeps return water above 130 °F to reduce condensation and corrosion |
| APOLLO DHW80 | Combined buffer and indirect tank — stores boiler heat and supplies household hot water |
| UNI Remote Control | Connects compatible TIS controllers to Brager Connect for remote monitoring, alarms and adjustments |
Escalation path
Check this documentation
Common problems and Alarm codes cover the faults that actually happen.
Call MBtek
888-301-0737 for sizing, settings and diagnosis.
Involve your installer
Anything requiring work on the boiler, the pipework or the electrics.
Warranty claim
Report faults immediately and in writing to the distributor for your region. See Warranty.
Talk to MBtek
MBtek technical support can help with sizing, commissioning and controller settings.